General Sales Conditions
This site is owned and operated by:
60 rue du Cherche Midi 75006 Paris
T : 01 45 48 30 09
Site web : www.mariepuce.com
E-mail : firstname.lastname@example.org
N° Siret : 444 699 466 00033
Code APE/NAF : 524C
Intracommunity VAT n°: FR83 444 699 466
Certifying transaction bank: HSBC
N° CNIL : 1097596
SARL capitalised at €7500
II. GENERAL SALES CONDITIONS
OWNERSHIP OF RIGHTS
This site is owned and operated entirely by Camillanne SARL. Marie Puce is a registered trademark owned by Camillanne SARL. We reserve the right to partially or fully modify our site content at any time. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of the owners.
CONSENT TO CONDITIONS OF SALE
By confirming your purchase, you indicate your consent to these Conditions of Sale and agree to be bound by the Conditions set forth herewith regarding prices and product descriptions, as well as all other terms and conditions of sale. Use of the website indicates the customer's understanding and acceptance of the Terms.
Products must be purchased for your own personal, non-commercial use only.
After placing an order and thereby accepting these Terms, an itemized order acknowledgement will be sent by email to the address provided by the customer.
All merchandise is sold on a first come, first served basis and is subject to availability.
RIGHT OF WITHDRAWAL
The consumer has a period of 14 days (after the delivery day) to exercise its right of withdrawal without having to give any reasons or incurring penalties, except, if necessary, return costs. If the 14 days reach their term on a Saturday, Sunday or bank holiday, the deadline is automatically extended to the following working day.
Return postal costs are borne by the customer.
Products are delivered to the address specified by the customer upon placing an order, in France and abroad (see list of shipping charges by destination).
National and international shipping charges are automatically itemized on each purchase order. (Please contact us in case your chosen destination is not included on our list, so that we can ensure optimal delivery conditions and pricing).
- unless a particular date is specified on the order form when the order is placed, items will be delivered in approximately 2 to 3 days (for France) or 3 to 10 days (all other destinations).
All order confirmed before 3pm is shipped the same day (except for fabrics and seasonal reductions and items in the sale ).
-For urgent deliveries or next day deliveries, Marie Puce provides DHL or special messenger services in Paris. Do not hesitate to contact us at : contact @mariepuce.com or by phone : +33 1 45 48 30 09.
Your order will be shipped to the address of your choice:
- In France, via the Colissimo service at La Poste.
All order placed before 15h is sent on the same day (except for fabrics and promotion). As soon as it’s mailed, an email confirmation is sent with the necessary tracking information (delivery status can be tracked via the La Poste website). If you are absent when the package is delivered, your order can be retrieved at your local post office.
The maximum total delivery deadline is about one week.
- Abroad, via the "Colissimo Expert international" service at La Poste. Delivery deadlines depend on the country (3 to 5 days for Europe, 10 to 15 days for other countries)
PACKAGE AND POSTAL COSTS
Free delivery in France for 59€ and up purchases.
P&P costs vary from one country to another. They do not depend on the weight of the article.
The following table provides information on shipping charges by country. For information on other destination, please send us an email at email@example.com.
|Pays||Tarif||Free delivery over:|
|Afrique du Sud||25 €||250 €|
|Albanie||15 €||150 €|
|Algérie||15 €||150 €|
|Allemagne||11 €||150 €|
|Andorre||5,9 €||79 €|
|Angleterre||11 €||150 €|
|Arabie Saoudite||25 €||250 €|
|Argentine||25 €||250 €|
|Arménie||15 €||150 €|
|Australie||19 €||250 €|
|Autriche||11 €||150 €|
|Bahamas||25 €||250 €|
|Bahreïn||25 €||250 €|
|Bélarus||15 €||150 €|
|Belgique||11 €||150 €|
|Bolivie||25 €||250 €|
|Bosnie-Herzégovine||15 €||150 €|
|Brésil||25 €||250 €|
|Bulgarie||15 €||150 €|
|Cambodge||25 €||250 €|
|Canada||19 €||250 €|
|Chili||25 €||250 €|
|Chine||24 €||250 €|
|Chypre||15 €||150 €|
|Colombie||25 €||250 €|
|Corée, Rép. Populaire Démocratique||19 €||250 €|
|Corée, République De||19 €||250 €|
|Costa Rica||25 €||250 €|
|Croatie||15 €||150 €|
|Cuba||25 €||250 €|
|Danemark||11 €||150 €|
|Émirats Arabes Unis||25 €||250 €|
|Espagne||11 €||150 €|
|Estonie||11 €||150 €|
|États-Unis||19 €||250 €|
|Finlande||11 €||150 €|
|Grande Bretagne||11 €||150 €|
|Grèce||11 €||150 €|
|Guadeloupe||11 €||150 €|
|Guyane Française||11 €||150 €|
|Hong-Kong||19 €||250 €|
|Hongrie||11 €||150 €|
|Inde||25 €||250 €|
|Indonésie||25 €||250 €|
|Irlande||11 €||150 €|
|Islande||11 €||150 €|
|Israël||24 €||250 €|
|Italie||11 €||150 €|
|Japon||19 €||250 €|
|Koweït||25 €||250 €|
|Lettonie||11 €||150 €|
|Liban||25 €||250 €|
|Liechtenstein||15 €||150 €|
|Lituanie||11 €||150 €|
|Luxembourg||11 €||150 €|
|Malte||15 €||150 €|
|Maroc||15 €||150 €|
|Martinique||11 €||150 €|
|Maurice||25 €||250 €|
|Mexique||25 €||250 €|
|Moldova, République de||15 €||150 €|
|Monaco||5.9 €||79 €|
|Norvège||15 €||150 €|
|Nouvelle-Calédonie||11 €||150 €|
|Nouvelle-Zélande||25 €||250 €|
|Pays-Bas||11 €||150 €|
|Pérou||5 €||250 €|
|Pologne||11 €||150 €|
|Polynésie Française||11 €||150 €|
|Porto Rico||25 €||250 €|
|Portugal||11 €||150 €|
|Réunion||11 €||150 €|
|Roumanie||11 €||150 €|
|Royaume Uni||11 €||150 €|
|Russie, Fédération de||18 €||250 €|
|Saint-Pierre-et-Miquelon||11 €||150 €|
|Seychelles||25 €||250 €|
|Singapour||19 €||250 €|
|Slovaquie||11 €||150 €|
|Slovénie||11 €||150 €|
|Suède||11 €||150 €|
|Suisse||11 €||150 €|
|Taïwan||19 €||250 €|
|Tchèque, République||11 €||150 €|
|Thaïlande||25 €||250 €|
|Tunisie||15 €||150 €|
|Turquie||15 €||150 €|
|Ukraine||15 €||150 €|
|Venezuela||25 €||250 €|
|Viet Nam||25 €||250 €|
Shipping charges for jewelry
For jewelry, a special shipping rate applies.
Jewelry items are mailed by post in a standard envelope.
The shipping rate varies from €3 to €3.50 depending on the delivery destination.
EXCHANGE AND RETURNS after the 14 days of withdraw rights
After the 14 days of withdraw rights, if for any reason your order, or part of your order does not live up to your expectations, you can choose between an exchange and a refund.
You have a full 30 days upon receipt of the article to request this (with the exception of special offers and sales goods).
The goods should be returned unworn after having completed the appropriate column on the delivery slip and sent to:
60 rue du Cherche Midi
T : 01 45 48 30 09
Marie Puce refunds any purchases excluding sales, special offers and clearance sales.
Refunds will be made against the original payment card for the item purchased at its initial price.
- Returns excluding sales and special offers
- Parcel return (from the customer to Marie Puce)
. Return fees are at the customer’s costs.
- In case of returns (from Marie Puce to the customer)
. In France the dispatch fees are free for the customer
. Outside France, in order to receive the item returned, the customer must include to the exchanged item a check (the amount depending on countries), for the participation to the despatch fee of the new item back to the customer (from Marie Puce back to the customer).
- Return policy for sales, special offers and clearance sales
Returns are possible with Marie Puce's agreement. Send an email to: firstname.lastname@example.org.
- Returns (from the customer to Marie Puce)
The return fees are at the customer's costs.
- Returns (from Marie Puce to the customer)
In order to receive the item returned, the customer must include to the exchanged item a check (the amount depending on countries), for the participation to the despatch fee of the new item back to the customer (from Marie Puce back to the customer).
In compliance with the Data Protection Act of 6 January 1978, customer information is used solely for processing and delivering orders. Customers may consult and modify their personal data at any time. This data will not be disclosed to any other organization.
All prices are listed on the website in Euros; prices are tax-inclusive and apply current French value-added tax (VAT). Any change in tax rates will be automatically applied to sales of online items. Deliveries are shipped from France. There is no minimum order.
As for information, the prices appear in different currencies : US dollar, Yen, Won and GBP (with a daily refresh based on BCE data). However the payment is made in Euro.
In cases where products made in France are directly imported to countries outside the European Union and French overseas departments and territories (DOM-TOM), local customs may charge an additional import tax based on the order value. For further information, please contact your local post office customs department.
Prices listed on individual product information sheets do not include shipping and handling charges. These charges are based on your order and itemized on the order form for deliveries to countries on our "Shipping rates" list (see above).
We accept the following credit cards: Visa, MasterCard and Paypal.
We do not accept American Express.
Other forms of payment, such as wire transfer orders, are not accepted.
The total order amount will be debited when the order is placed.
If items ordered are unavailable, the amount corresponding to their value will be credited to your card within 3 days.
In the event that a credit card is refused, the order will be canceled and the customer will be informed by email, and asked to provide an alternative form of payment. Camillanne SARL reserves the right to cancel any order placed by customers with whom there is an ongoing dispute or litigation. Furthermore we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
Marie Puce uses "Paiement Elysnet HSBC" which is a secured payment server developed by our bank, HSBC.
With this system, payment is made directly with HSBC’S secured server on our behalf. Your credit card details are only divulged to HSBC.
Camillanne SARL shall not be held liable for any malfunction related to, or damages or loss arising from the use of Internet transactions, such as interrupted online connection, computer viruses or hacking, or more generally in cases of force majeure.
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